The Unleashed Pet - Pet Sitting Services - Alexandria, VA

Taking the Lead...

Our arduous onboarding process gives our staff a solid knowledge base. Our continued education requirements ensure they are always growing that knowledge. Together with our 8+ years of industry experience provides us the expertise to deal with a myriad of pet personalities and circumstances. Our 3 layers of GPS redundancy delivers more transparency than any other in home pet care provider in NOVA. We are taking the lead with our expertise, our technology, and our uncompromising standards!

Our Expertise

The Unleashed Pet’s training program is the most rigorous and painstaking of any in-home pet care providers in the area. After passing a background check (we perform this check every other year during employment) that includes driving history our new hires enter into a 90 day training program. This program is comprised of field and classroom hours. 50 shadowed visits plus 20 hours of theory that covers topics such as safe and stress-free pet handling, feline and canine body language and behavior, common illness signs and symptoms, canine training fundamentals and a wide-ranging list of best practices. A complete list of our knowledge sources can be found below. Additionally, staff are required to obtain Pet First Aid & CPR Certification and Fear Free Certification in completion of their training program.

Our professional memberships provide support and direction when starting and growing our businesses. They provide a wealth of resources in the form of education, certification and advocacy.

Our Technology

We have a triple layer of GPS redundancy to ensure the safety of your pet, our staff and your home. The first is your SPOTCheck email that contains an arrival and departure GPS Timestamp, and shows that your pup was walked. The second layer is tracking on each phone, which provides a daily report. And third, we place a tracking fob on your pet when we leash them up for a walk.

For you, this means that we track arrival time, walk time, and time spent inside the home. It also means that in the unlikely event that something goes wrong we can locate staff and pets in real time.

Our Uncompromising Standards

Our uncompromising standards are never sacrificed. This can be seen as early as our enrollment meetings, where a manager will always be present to guide the meeting. Logistically, this is difficult, and many companies have done away with this practice. We have not, it is a valuable step that benefits the client, their pets, and the staff by allowing time for questions about our service and time to get to know and get comfortable with our team.

As mentioned above (in the Expertise section) our staff are employees, we never hire contractors, and pass a background check and our arduous training program. Additionally, we call professional and personal references to gain the best overall picture of potential staff.

Another way we put standard of service in the forefront is an in person introduction to your pets. All staff are introduced to your pets before starting service, either at the enrollment meeting or a shadow visit with another staff that has met your pets. Many companies have let this practice go because of the cost. However, we find nothing can take the place of this informational step as it gives enhanced comfort of familiarity, both for your pets and our staff.

Quality control is paramount part of ensuring the absolute best service. Quality checks on staff in the field are a frequent and a routine part of our oversight.

Many businesses have sacrificed some of these practices because of cost and logistical issues. But we feel they are some of the most important ways we can ensure excellent service. We do not cut corners on cost, safety or quality!