Luxury Pet Boarding - Pet Daycare - Pet Grooming - Niles, MI

Member since Jan 2018

At Bittersweet Pet Resorts, I pride myself on providing premium pet boarding, daycare, and grooming services for a variety of animals, including dogs, cats, and horses. With the recommendation of local veterinarians and my qualifications as a Registered Veterinary Technician (RVT) and certified pet groomer from Animal Behavior College, I ensure that your furry family members receive exceptional care. Since opening my doors in January 2018, I have been dedicated to creating a loving and safe environment for pets of all sizes, from under 20 lbs to over 80 lbs, and I am fully insured for your peace of mind.

Our facilities offer a range of services designed to cater to your pet's needs, including luxurious boarding accommodations, engaging daycare activities, and top-notch grooming. I am also proud to hold certifications in Pet First Aid and CPR from the American Red Cross and Pet Tech, which equip me with the skills to handle any emergencies. Additionally, for horse enthusiasts, we offer comprehensive services such as horse boarding, riding lessons, trail rides, and summer riding camps, ensuring that every aspect of your pet’s experience with us is enjoyable and enriching.

Whether you're looking for a safe space for your pup while you're away, or a fun riding experience for your horse, I invite you to experience the Bittersweet difference. My flexible cancellation policy adds peace of mind, so you can plan your pet’s stay without worries. Ready to get started? Book through Petworks today, and let’s create unforgettable memories for your pets!

  • Licensed
  • Certified
  • Insured

How do you serve precious pets?

  • In Home Pet Sitting
  • Pet Daycare
  • Pet Meds Administration
  • Dog Walking

What part of the animal kingdom do you serve?

  • Cats
  • Dogs
  • Horses

What licensing do you have?

  • Business License

What size animals do you work with?

  • 20-39 lbs
  • 40-79 lbs
  • 80+ lbs
  • under 20 lbs

Pet Certifications

  • American Red Cross Pet First Aid and CPR Certified
  • Animal Behavior College Certified Pet Groomer (ABCPG)
  • Pet Tech Pet CPR & First Aid Certificate
  • Registered Veterinary Technician (RVT)

Bonded and Insured

  • Insured

Cat-astrophes happen! What is your cancellation policy?

PetWorks Cancellation Policy Pet Care Professional's Own Policy If a pet care professional has published their own cancellation or refund policy, that policy governs the refund of the service amount only. Any PetWorks fees, including the Care Coverage Fee and Pet Care Professional Cancellation Fee, are governed by this PetWorks Cancellation Policy and not by the pet care professional's policy. Pet Parent Cancels If the pet care professional has not published their own cancellation policy, the service amount is refundable only if the pet parent cancels at least 72 hours before the scheduled start time of the booking. Cancellations within 72 hours of the scheduled start time are non-refundable for the service amount. The Care Coverage Fee is non-refundable when a pet parent cancels, regardless of timing and regardless of whether the pet care professional has their own cancellation policy. Pet Parent No-Show If a pet parent does not show up for a confirmed booking, no refund will be issued for the service amount or the Care Coverage Fee. Pet Care Professional Cancels If a pet care professional cancels a confirmed booking, the pet parent receives a 100% refund of everything they paid, including the Care Coverage Fee. The pet care professional receives no payment for the canceled service and is charged a Pet Care Professional Cancellation Fee equal to 10% of the service amount, up to a maximum of $150. PetWorks may collect this fee by deducting it from a future payout through PetWorks or by other means if no future payout is available. Policy in Effect at Booking The cancellation rules that apply to a booking, including any pet care professional cancellation policy on file and the Pet Care Professional Cancellation Fee rate, are those that were in effect when the booking was confirmed.

Which part of the country do you serve pets?

Southwest Michigan and Northwest Indiana

What year did you begin serving pets?

1996

sandra stern

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BASED IN: Niles, MI
SERVICE AREA: Within 75 miles, including Southwest Michigan and Northwest Indiana

Distinction

American Red Cross Pet First Aid and CPR Certified Pet Tech Pet CPR & First Aid Certificate Animal Behavior College Certified Pet Groomer (ABCPG)

How do you serve precious pets?

  • In Home Pet Sitting
  • Pet Daycare
  • Pet Meds Administration
  • Dog Walking

What part of the animal kingdom do you serve?

  • Cats
  • Dogs
  • Horses

What licensing do you have?

  • Business License

What size animals do you work with?

  • 20-39 lbs
  • 40-79 lbs
  • 80+ lbs
  • under 20 lbs

Pet Certifications

  • American Red Cross Pet First Aid and CPR Certified
  • Animal Behavior College Certified Pet Groomer (ABCPG)
  • Pet Tech Pet CPR & First Aid Certificate
  • Registered Veterinary Technician (RVT)

Bonded and Insured

  • Insured

Cat-astrophes happen! What is your cancellation policy?

PetWorks Cancellation Policy Pet Care Professional's Own Policy If a pet care professional has published their own cancellation or refund policy, that policy governs the refund of the service amount only. Any PetWorks fees, including the Care Coverage Fee and Pet Care Professional Cancellation Fee, are governed by this PetWorks Cancellation Policy and not by the pet care professional's policy. Pet Parent Cancels If the pet care professional has not published their own cancellation policy, the service amount is refundable only if the pet parent cancels at least 72 hours before the scheduled start time of the booking. Cancellations within 72 hours of the scheduled start time are non-refundable for the service amount. The Care Coverage Fee is non-refundable when a pet parent cancels, regardless of timing and regardless of whether the pet care professional has their own cancellation policy. Pet Parent No-Show If a pet parent does not show up for a confirmed booking, no refund will be issued for the service amount or the Care Coverage Fee. Pet Care Professional Cancels If a pet care professional cancels a confirmed booking, the pet parent receives a 100% refund of everything they paid, including the Care Coverage Fee. The pet care professional receives no payment for the canceled service and is charged a Pet Care Professional Cancellation Fee equal to 10% of the service amount, up to a maximum of $150. PetWorks may collect this fee by deducting it from a future payout through PetWorks or by other means if no future payout is available. Policy in Effect at Booking The cancellation rules that apply to a booking, including any pet care professional cancellation policy on file and the Pet Care Professional Cancellation Fee rate, are those that were in effect when the booking was confirmed.

Which part of the country do you serve pets?

Southwest Michigan and Northwest Indiana

What year did you begin serving pets?

1996

🌟 Sandra Stern: Your Premier In-Home Pet Sitting Expert in Niles


❤️ In-Home Care


Sandra Stern provides specialized in-home pet sitting and care throughout Niles, Berrien County, and surrounding areas including South Bend, Mishawaka, Elkhart, Goshen, Sturgis, Benton Harbor, Portage, Kalamazoo, Battle Creek, Three Rivers. By bringing professional care directly to your front door, Sandra ensures your pets stay in their safest, most familiar environment while you are away.


🌿 Benefits of In-Home Care


Zero Travel Stress: Your pet avoids the anxiety of car rides and the sensory overload of a boarding facility.
Health & Safety: In-home pet sitting eliminates exposure to kennel cough and other communal pet illnesses.
Customized Home Visits: One-on-one attention from Sandra tailored to your pet’s specific home routine.
Home Security: Regular visits to your Michigan residence provide an added layer of security and a lived-in appearance.
Medication Management: Professional administration of supplements or medications in the comfort of your pet’s own bed.


🩺 In-Home Service Types


Daily Check-Ins: Scheduled in-home pet sitting visits for feeding, walking, and play.
Overnight Stays: Comprehensive overnight care within your Niles home for maximum comfort and companionship.
Cat & Small Animal Care: Specialized in-home visits designed for the unique needs of feline and exotic companions.


📌 In-Home Quick Tips


✅ Home Access: Ensure Sandra has tested key or keypad access before your trip.
✅ Supply Staging: Keep all food, leashes, and cleaning supplies in one visible “In-Home Care Station.”
✅ Emergency Contact: Leave a list of local Berrien County emergency contacts and your preferred veterinarian on the counter.


Experience the difference of professional in-home pet sitting with Sandra Stern in Niles, MI, and throughout South Bend, Mishawaka, Elkhart, Goshen, Sturgis, Benton Harbor, Portage, Kalamazoo, Battle Creek, Three Rivers. Book Sandra today for the gold standard in localized, stress-free pet sitting care.