Healing Hearts Pet Loss Grief Counseling - Needham Heights, MA

Verified Member since Dec 2025 Verified checkmark

I'm Susan Kates, a dedicated pet loss bereavement clinician with a passion for supporting pet parents through the heart-wrenching journey of losing their cherished animal companions. As a Licensed Independent Clinical Social Worker (LICSW) and a proud member of the Association for Pet Loss and Bereavement (APLB), I blend my expertise with compassion to provide personalized support for you and your beloved pet. I specialize in offering empathetic guidance tailored to your unique circumstances, ensuring a nurturing environment where healing and growth can flourish.

With over two decades of experience, I've been a trusted ally to pet parents, offering a safe haven to express and process emotions. I'm particularly excited about the upcoming launch of my grief pet loss support groups, where you'll discover solace and understanding amongst others who have shared similar experiences. Whether you're seeking individual support or the camaraderie of a group setting, my flexible approach is designed to accommodate your needs, ensuring you find the ideal path to healing.

I offer both online consultations and mobile support, bringing my services directly to you, wherever you're most comfortable. My practice extends to a wide range of animal companions, including birds, cats, dogs, goats, guinea pigs, hamsters, hedgehogs, horses, parrots, rabbits, and turtles. With a flexible cancellation policy, I prioritize your convenience and peace of mind as we work together. Ready to take the first step towards healing? Book me through Petworks today, and let’s embark on this journey together.

  • Certified

How do you serve precious pets?

  • Pet Bereavement
  • Pet Loss Grief Counselor
  • Pet Loss Support
  • Pet Services

What part of the animal kingdom do you serve?

  • Birds
  • Cats
  • Dogs
  • Goats
  • Guinea Pigs
  • Hamsters
  • Hedgehogs
  • Horses
  • Parrots
  • Rabbits
  • Turtles

Pet Certifications

  • Association for Pet Loss and Bereavement (APLB)

Which part of the country do you serve pets?

Anywhere in the United States via remote consultations on Petworks, and locally including Norfolk County, Boston, Cambridge, Somerville, Newton, Brookline, Quincy, Waltham, Medford, Everett, Malden, Framingham Massachusetts

BASED IN: Needham Heights, MA
SERVICE AREA: Within 25 miles, including Anywhere in the United States via remote consultations on Petworks, and locally including Norfolk County, Boston, Cambridge, Somerville, Newton, Brookline, Quincy, Waltham, Medford, Everett, Malden, Framingham Massachusetts

Distinction

Pw ducks row Association for Pet Loss and Bereavement (APLB) Licensed Clinical Social Worker (LCSW)

How do you serve precious pets?

  • Pet Bereavement
  • Pet Loss Grief Counselor
  • Pet Loss Support
  • Pet Services

What part of the animal kingdom do you serve?

  • Birds
  • Cats
  • Dogs
  • Goats
  • Guinea Pigs
  • Hamsters
  • Hedgehogs
  • Horses
  • Parrots
  • Rabbits
  • Turtles

Pet Certifications

  • Association for Pet Loss and Bereavement (APLB)

Which part of the country do you serve pets?

Anywhere in the United States via remote consultations on Petworks, and locally including Norfolk County, Boston, Cambridge, Somerville, Newton, Brookline, Quincy, Waltham, Medford, Everett, Malden, Framingham Massachusetts

🕊️ Compassionate Pet Loss Support in Needham Heights with Susan Kates


Losing a cherished companion is a profound heartbreak that changes the landscape of your home and heart. Susan Kates provides a dedicated, non-judgmental sanctuary for Needham Heights residents navigating the complex waves of grief. As a specialized pet loss grief counselor, Susan understands that your pet was a family member, and their absence in your MA home is a significant life transition that deserves honor and care.


📝 Why MA Families Trust Susan


Healing is a personal journey, but it shouldn't be a lonely one. Susan Kates combines professional expertise with deep empathy to help you:


Validate Your Grief: Acknowledge the depth of your bond within the Massachusetts community.


Navigate "The Silence": Adjust to the changes in your Needham Heights daily routine after the loss of a pet.


Honor Their Legacy: Discover meaningful ways to keep your pet’s spirit alive in Norfolk County.


Find Peace at Home: Through secure virtual sessions, Susan brings support directly to your safest space in MA.


💻 The Comfort of Virtual Healing in Massachusetts
Many families in Needham Heights and Boston, Cambridge, Quincy, Newton, Brookline, Waltham, Somerville, Framingham, Medford, Weymouth find that virtual support with Susan Kates is the most effective path to healing. By meeting online through the PetWorks platform, you can process your emotions in the environment where you feel closest to your pet’s memory. There is no need to navigate MA traffic or leave the privacy of your home during this vulnerable time.


Frequently Asked Questions for Susan Kates


How does Susan help with pet bereavement?

Susan provides a safe space to express emotions that others might not understand. By focusing on your unique bond, Susan Kates helps you develop healthy coping strategies tailored to your life in Needham Heights.


Can I book a session if I live outside of Needham Heights?
Absolutely. Susan Kates serves the entire Massachusetts area. Whether you are in Needham Heights, Boston, Cambridge, Quincy, Newton, Brookline, Waltham, Somerville, Framingham, Medford, Weymouth, or anywhere else in MA, you can access high-quality pet loss support virtually.


What should I expect in my first session with Susan?
Your first session is a gentle introduction. Feel free to bring photos of your pet or share your favorite memories. Susan Kates is here to listen, support, and help you find a path forward at your own pace.


📍 Local Service Area & Community Reach


Susan Kates is proud to be a trusted pet loss grief counselor Needham Heights, MA residents rely on. We provide dedicated outreach and support to the following areas:


Primary Hub: Needham Heights, MA

County Coverage: Norfolk County

Neighboring Communities: Boston, Cambridge, Quincy, Newton, Brookline, Waltham, Somerville, Framingham, Medford, Weymouth and throughout Massachusetts.


📌 Take the First Step Toward Healing


You don’t have to carry this burden alone. Susan Kates is ready to walk with you through the shadows of loss toward a place of peaceful remembrance.