Bittersweet Pet Resorts - Cats and Dogs Overnight Boarding - Niles, MI

Member since Apr 2023

At Bittersweet Pet Resorts, I have proudly dedicated over 25 years to creating a loving, safe, and enriching environment for both dogs and cats across Michigan. With our resorts located in Niles and the Kalamazoo area, I offer a range of services including veterinarian-recommended overnight boarding, dog daycare, grooming, and specialized training. I’m passionate about providing individualized care tailored to each pet's unique needs, ensuring they experience all the wags and purrs they deserve while they’re with us.

My expertise is backed by robust credentials, including certifications as a Registered Veterinary Technician (RVT), Certified Veterinary Technician (CVT), and a Veterinary Technician Specialist (VTS). Additionally, I am American Red Cross Pet First Aid and CPR Certified, which means your furry friends are in the hands of someone committed to their safety and well-being. Whether you have a playful pup or a curious cat, I’ve got the knowledge and experience to ensure they receive the best care possible.

I understand that every pet is special, and I provide a personalized touch in everything I do, from training sessions to grooming appointments. Plus, I offer online consultations for added convenience. Ready to get started? Book through Petworks today and let’s give your pets the care they truly deserve!

  • Certified

How do you serve precious pets?

  • In Home Pet Sitting
  • Pet Daycare
  • Pet Spa

What part of the animal kingdom do you serve?

  • Cats
  • Dogs

Pet Certifications

  • American Red Cross Pet First Aid and CPR Certified
  • Certified Veterinary Assistant
  • Certified Veterinary Technician (CVT)
  • Pet Tech Certified Pet CPR & First Aid Instructor
  • Pet Tech Pet CPR & First Aid Certificate
  • Registered Veterinary Technician (RVT)
  • Veterinary Technician Specialist (VTS)

Cat-astrophes happen! What is your cancellation policy?

PetWorks Cancellation Policy Pet Care Professional's Own Policy If a pet care professional has published their own cancellation or refund policy, that policy governs the refund of the service amount only. Any PetWorks fees, including the Care Coverage Fee and Pet Care Professional Cancellation Fee, are governed by this PetWorks Cancellation Policy and not by the pet care professional's policy. Pet Parent Cancels If the pet care professional has not published their own cancellation policy, the service amount is refundable only if the pet parent cancels at least 72 hours before the scheduled start time of the booking. Cancellations within 72 hours of the scheduled start time are non-refundable for the service amount. The Care Coverage Fee is non-refundable when a pet parent cancels, regardless of timing and regardless of whether the pet care professional has their own cancellation policy. Pet Parent No-Show If a pet parent does not show up for a confirmed booking, no refund will be issued for the service amount or the Care Coverage Fee. Pet Care Professional Cancels If a pet care professional cancels a confirmed booking, the pet parent receives a 100% refund of everything they paid, including the Care Coverage Fee. The pet care professional receives no payment for the canceled service and is charged a Pet Care Professional Cancellation Fee equal to 10% of the service amount, up to a maximum of $150. PetWorks may collect this fee by deducting it from a future payout through PetWorks or by other means if no future payout is available. Policy in Effect at Booking The cancellation rules that apply to a booking, including any pet care professional cancellation policy on file and the Pet Care Professional Cancellation Fee rate, are those that were in effect when the booking was confirmed.

Which part of the country do you serve pets?

South Bend, Mishawaka, Buchanan, Dowagiac, Berrien Springs, Edwardsburg, Cassopolis, Granger, St. Joseph, Benton Harbor
Bittersweet 1

sandra stern

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BASED IN: Niles, MI
SERVICE AREA: Within 50 miles, including South Bend, Mishawaka, Buchanan, Dowagiac, Berrien Springs, Edwardsburg, Cassopolis, Granger, St. Joseph, Benton Harbor

Distinction

American Red Cross Pet First Aid and CPR Certified Pet Tech Pet CPR & First Aid Certificate

How do you serve precious pets?

  • In Home Pet Sitting
  • Pet Daycare
  • Pet Spa

What part of the animal kingdom do you serve?

  • Cats
  • Dogs

Pet Certifications

  • American Red Cross Pet First Aid and CPR Certified
  • Certified Veterinary Assistant
  • Certified Veterinary Technician (CVT)
  • Pet Tech Certified Pet CPR & First Aid Instructor
  • Pet Tech Pet CPR & First Aid Certificate
  • Registered Veterinary Technician (RVT)
  • Veterinary Technician Specialist (VTS)

Cat-astrophes happen! What is your cancellation policy?

PetWorks Cancellation Policy Pet Care Professional's Own Policy If a pet care professional has published their own cancellation or refund policy, that policy governs the refund of the service amount only. Any PetWorks fees, including the Care Coverage Fee and Pet Care Professional Cancellation Fee, are governed by this PetWorks Cancellation Policy and not by the pet care professional's policy. Pet Parent Cancels If the pet care professional has not published their own cancellation policy, the service amount is refundable only if the pet parent cancels at least 72 hours before the scheduled start time of the booking. Cancellations within 72 hours of the scheduled start time are non-refundable for the service amount. The Care Coverage Fee is non-refundable when a pet parent cancels, regardless of timing and regardless of whether the pet care professional has their own cancellation policy. Pet Parent No-Show If a pet parent does not show up for a confirmed booking, no refund will be issued for the service amount or the Care Coverage Fee. Pet Care Professional Cancels If a pet care professional cancels a confirmed booking, the pet parent receives a 100% refund of everything they paid, including the Care Coverage Fee. The pet care professional receives no payment for the canceled service and is charged a Pet Care Professional Cancellation Fee equal to 10% of the service amount, up to a maximum of $150. PetWorks may collect this fee by deducting it from a future payout through PetWorks or by other means if no future payout is available. Policy in Effect at Booking The cancellation rules that apply to a booking, including any pet care professional cancellation policy on file and the Pet Care Professional Cancellation Fee rate, are those that were in effect when the booking was confirmed.

Which part of the country do you serve pets?

South Bend, Mishawaka, Buchanan, Dowagiac, Berrien Springs, Edwardsburg, Cassopolis, Granger, St. Joseph, Benton Harbor

🌟 Sandra Stern: Your Premier In-Home Pet Sitting Expert in Niles


❤️ In-Home Care


Sandra Stern provides specialized in-home pet sitting and care throughout Niles, Berrien County, and surrounding areas including South Bend, Mishawaka, Elkhart, Goshen, Sturgis, Benton Harbor, Portage, Kalamazoo, Battle Creek, Three Rivers. By bringing professional care directly to your front door, Sandra ensures your pets stay in their safest, most familiar environment while you are away.


🌿 Benefits of In-Home Care


Zero Travel Stress: Your pet avoids the anxiety of car rides and the sensory overload of a boarding facility.
Health & Safety: In-home pet sitting eliminates exposure to kennel cough and other communal pet illnesses.
Customized Home Visits: One-on-one attention from Sandra tailored to your pet’s specific home routine.
Home Security: Regular visits to your Michigan residence provide an added layer of security and a lived-in appearance.
Medication Management: Professional administration of supplements or medications in the comfort of your pet’s own bed.


🩺 In-Home Service Types


Daily Check-Ins: Scheduled in-home pet sitting visits for feeding, walking, and play.
Overnight Stays: Comprehensive overnight care within your Niles home for maximum comfort and companionship.
Cat & Small Animal Care: Specialized in-home visits designed for the unique needs of feline and exotic companions.


📌 In-Home Quick Tips


✅ Home Access: Ensure Sandra has tested key or keypad access before your trip.
✅ Supply Staging: Keep all food, leashes, and cleaning supplies in one visible “In-Home Care Station.”
✅ Emergency Contact: Leave a list of local Berrien County emergency contacts and your preferred veterinarian on the counter.


Experience the difference of professional in-home pet sitting with Sandra Stern in Niles, MI, and throughout South Bend, Mishawaka, Elkhart, Goshen, Sturgis, Benton Harbor, Portage, Kalamazoo, Battle Creek, Three Rivers. Book Sandra today for the gold standard in localized, stress-free pet sitting care.

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