Book with confidence
PetWorks Care Coverage
When you book and pay through PetWorks, you're backed by Care Coverage. It's our promise to support you and your pet every step of the way.
Browsing is free. A 10% Care Coverage charge is added only when you book.
What it covers
Secure Payments
Your payment goes through PetWorks and is transferred to the pet pro you booked.
Live Concierge
24/7 access to a real person if you have a question or need help along the way.
Dispute Help
If a booking doesn't go as planned, we help you and the pro work it out.
Full Refunds
If a pet pro cancels a confirmed booking, you get 100% of what you paid back, including the Care Coverage fee.
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