The Wag Pack - NOVA's Premier Pet Care - Springfield, VA
The Wag Pack is locally owned and operated and has been Making Pet Parenting Easier® in Northern Virginia since 2008.
We are licensed, bonded, and insured and use secure online scheduling software for client registration, scheduling, and payment. The use of technology allows us to securely retain client information, pet care instructions, and household details. All data and communication is encrypted and backed up daily.
Our dedicated technology tracks employees’ real-time check-ins and check-outs including GPS location, both for their safety and your peace of mind, and allows you to receive visit updates and photos in your email inbox and/or via phone app.
When you hire TWP, you hire our team, giving you access to dedicated back-up pet sitters, usually managers, that will step in and care for your pet in the case of any staff member illness or emergency so that your services are never interrupted.
We have an administrative office in North Springfield where we conduct staff meetings, meet with clients, and provide employees with one-on-one training and preparation.
We hire employees and do not work with independent contractors, which allows us to attain a higher level of service through in-depth new hire screenings, extensive training, and quality control.
Our prices are fair and straightforward. Plus, we have a very generous rewards program in which clients earn credits toward future services by simply supporting our business.
- House Calls
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How do you serve precious pets?
- Dog Walking
- Pet Training
- Pet Sitting
What part of the animal kingdom do you serve?
- Guinea Pigs
What licensing do you have?
- Business License
On a scale of snail to elephant, what size animals do you work with?
- 20-39 lbs
- 40-79 lbs
- 80+ lbs
- under 20 lbs
- Fear Free Certified Professional
Proud member of...
- National Association of Professional Pet Sitters (NAPPS)
Cat-astrophes happen! What is your cancellation policy?
- 24 hours notice required
Without pet parents, Petworks wouldn't exist. What discount do you offer our dedicated members? (e.g. 20% off their first session, etc.)
Complimentary Initial In-home Consultation ($25 value)
Which part of the country do you serve pets?
What year did you begin serving pets?
How did you hone your craft?
Years of education and experience with a dedicated focus on providing outstanding care and customer service
What tip would you give pet parents for working with animals that you've learned as a pro?
Hire a positive-based professional for all pet care to ensure your pet's whole being is properly nurtured when visiting the vet, being groomed, or cared for
What is one thing you want pet parents to know about you? It can be whatev-fur you'd like!
We are leaders in the pet care industry and have set industry standards by hiring only the best people and training them to be extraordinary pet sitters