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Rachel Cary

Rachel Cary

Lubbock, TX, USA

1 open listing

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Rachel Cary

Customer Reviews

Perfect. Couldn't have ask any more. Kept me updated. Sent me pictures through out the trip. Very nice. Thank you very positive

- Jo Gunter
Pet Pro Response:

I enjoyed transporting Jo’s puppy. He was so sweet.

- Rachel Cary

This was the first time I used a service like this, so I was a bit nervous but Rachel immediately put me at ease. The drivers, Austin & Christie were in touch prior to pick, at time of pick up, and sent me pictures of my precious puppy during the trip as well. They arrived on time and were just fantastic. I cannot say enough good things about Rachel and Door to Door Pet Delivery!

- Marlene Colangelo
Pet Pro Response:

Everything went smoothly. Thank you so much for trusting us with your pet. Let us know if we can help you in the future.

- Rachel Cary

Rachel and Caryn were extremely helpful and made sure Pippin was comfortable throughout the trip. We also received pictures and updates frequently. Thank you so much for driving Pippin home ❤️

- Vandita Bhat
Pet Pro Response:

Vandita Communicated with me the entire time. She’s awesome. Thank you so much for allowing us to transport your little puppy.

- Rachel Cary

Cannot recommend Rachel Cary and her sister Caryn (and her two boys) enough. Pippin was well taken care of, we received frequent updates and quick responses. Thank you so much for everything ❤️

- Vandita Bhat
Pet Pro Response:

Pippin is such a fun dog. Thank you for allowing us to transport your dog.

- Rachel Cary

Thus far, everything is smooth and easy. And I fully anticipate that the transportation of my three cats will also go smoothly. Wonderful company, quick response. Thank you so much.

- Dori Garafola
Pet Pro Response:

Thank you so much for allowing us to three cats

- Rachel Cary

Great communication through out the entire process. Great price, driver was great! Will use again!

- Jon Adams
Pet Pro Response:

All went smoothly. Thank you so much.

- Rachel Cary

Answers questions and concerns promptly.

- Rebecca Dix
Pet Pro Response:

Thank you for choosing us for your pet transport.

- Rachel Cary

Barry was awesome! Good communication and got us our pup on Christmas day!

- Tom McKenna
Pet Pro Response:

Thank you so much. I am glad your puppy arrived in time for Christmas.

- Rachel Cary

Things went well. Answered all my questions as a first time user, and took very good care of my cat in transit. Would use them again if I need to transport pets again.

- Rebecca Dix
Pet Pro Response:

Thank you so very much for trusting us with your pet. Have a wonderful New Year.

- Rachel Cary

I am extremely disappointed. My appointment was for this morning at 8am for pickup. Sarah confirmed that I was back on the schedule. However, we've been calling and texting all morning with no answer for an hour. This is terrible and now I have to tell my son that the dog won't be arriving today as planned.

- Shay Levister
Pet Pro Response:

We picked up and delivered. No response at 8:00am, as I too was on the road in CA. At 6:00am I was asleep. Driver was delayed slightly and did phone when back in range. We do try to be on time, although due to traffic delays, and safety of my drivers, when tired - I have them pull over to rest. They called immediately once back on the road and in range.

- Rachel Cary

Everything went great. I was sent pictures along the way and the puppies arrived right on time.

- Jessica Van Gilder
Pet Pro Response:

Thank you. We appreciate you.

- Rachel Cary

Service was excellent and the driver went above and beyond with the care she gave Milo.

- Jonathan Colon
Pet Pro Response:

We appreciate being able to transport Milo. Anytime!!!

- Rachel Cary

Marked by mistake

- Alok Chopra
Pet Pro Response:

Perfect. Thank you.

- Rachel Cary

Excellent service. We received photos of Shadow as she traveled back home. She was relaxed and liked the folks who transported her. Thank you so much for bringing our girl back home.

- Brandi Jung
Pet Pro Response:

Thank you Brandi. Shadow is a wonderful travel buddy.

- Rachel Cary

I need to tell you that we were beyond happy with Door to Door Pet Delivery Service. Rachel was so wonderful to talk to and i knew I would be using her service immediately when we spoke. We are a rescue in Crested butte, Co and needed to transport a wonderful, Large Malamute who is sight impaired to Tennessee. We needed him to get there quickly. No sooner did I arrange the service than I got a call from a driver who picked up Ugo Friday morning and got him to his new home in TN the next afternoon. Jordan was wonderful with Ugo and made the trip so comfortable for him. He sent pictures along the way and kept us posted. I am very pleased with this transport and our rescue will definitely use them many times in the future. AND the cost of a private transport was VERY fair.

- Rita Clement
Pet Pro Response:

Thank you so much Rita. It was our pleasure to transport this dog for you. He was so sweet. We look forward to working with you again in the future.

- Rachel Cary

Awesome response time and service ratings!

- Taylor Heal
Pet Pro Response:

Thank you Taylor.

- Rachel Cary

Rachel was very quick in responding to my inquiry and subsequent communications. Pick-up and drop-off went smoothly, with our boy (Bodhi) arriving by late morning the next day as we had hoped. Cam, the transporter, kept me up to date on his ETA, and was pleasant during the brief drop-off. The entire process went very smoothly.

- Shannon Scott
Pet Pro Response:

Thank you Shannon. We appreciate you trusting us with your fur-baby.

- Rachel Cary

The booking is complete and I look forward to a good trip for my pet in a few weeks.

- Stephen Pearlman

Good

- Arkadiy Anichshenko

Rachel was very quick in responding and accommodating to a pet transport from MA during holidays from my fiancés deceased mother's house and cat has been left behind unintentionally after family members moved out. However, would've liked more updates during pet transportation to know how cat was doing as asked before departure. Pet SUV wouldve provided more room to pets during the long ride. But, otherwise quick transport in emergency situation.
Would recommend to friends and families needing pet transportation.
Thank you.

- Julie AU
Pet Pro Response:

I asked my driver what happened, as he always sends updates. This was his response.
“Ok not gonna lie that was a rough transport with the weather and city driving not really ideal to text any updates but I kept them up to date on eta and it’s weird cuz that lady wasnt even the recipient ”

- Rachel Cary

Exceptional service, thank you ! Rachel andTeam kept me informed all along the cross country trip. Shamar and Josh were attentive to our needs and worries and made everything A1 !

- Kim Thomassin
Pet Pro Response:

Kim was awesome to work with. Beautiful pet.

- Rachel Cary

THANK YOU RACHEL AND JOE FOR GETTING MR. BEAR FROM FRESNO CA TO DALLAS TEXAS. JOE STAYED IN CONTACT WITH ME AND PROVIDED PICTURES OF MR. BEAR. THIS WAS MR. BEAR FIRST TIME TRAVELING TO TEXAS❤️☀️ MY EXPERIENCE WAS POSITIVE

- Della Wilson

Amazing service and communication throughout the entire process.

- Jonathan Smith

I have no words. Rachel went above and beyond to ensure my puppy got transported in an insanely short time period, I received almost hourly updates about their trip, and my puppy was walked, fed, given snacks, and in such a good mood during and after the trip, which is the most important thing for me. Also, my puppy is actually a 9 year old husky who doesn't like to be in a car for too long, so I was over the moon that it went so well!

- Vesna Babarogic
Pet Pro Response:

Awww. Thank you Vesna. You’re so sweet.

- Rachel Cary

Absolutely perfect!
100% recommend.

- Ana Balkin
Pet Pro Response:

Thank you Ana.

- Rachel Cary

Rachel has amazing communication, connected me with a driver, and any tracking information I needed to feel peace of mind! Would HIGHLY recommend if you ever need to move your furry friends!

- Kirstin Hoogendoorn
Pet Pro Response:

Thank you Kirstin. Anytime.

- Rachel Cary

Everything was arranged smoothly. Constant updates were provided to us during our dogs' journey from airport to our home. Highly recommended!

- Alvin Endaya

Rachel and her team were amazing. Rachel was responsive and accommodating every step of the way. Our cat's drivers were also responsive, we got live updates and pictures at every stop, and most importantly, our cats arrived safely. Would not hesitate to recommend Rachel, and would certainly use her service again if needed!

- Danny Libin
Pet Pro Response:

Thank you Danny.

- Rachel Cary

Great service and communication!

- Daniel Schor