A Gentle Touch Pet Care Services, Inc. - Pet Sitting - Spencerport, NY

Member since May 2020

Charlene Hibbs of A Gentle Touch Pet Care Services, Inc. has been a trusted companion to pets in the West side of Rochester, Monroe County, New York since 2004. With a wealth of experience and certifications from the National Association of Professional Pet Sitters (NAPPS) and the National Dog Groomers Association of America (NDGAA), Charlene provides exceptional pet sitting services that cater to the unique needs of each animal. Her expertise extends to a variety of animals, including cats, dogs, birds, and even exotic pets like chinchillas, ferrets, and reptiles, ensuring that every pet receives the specialized care they deserve.

Charlene offers in-home pet sitting that prioritizes the comfort and well-being of your beloved companions. By choosing her services, pet parents can enjoy peace of mind knowing their pets are staying in their familiar environment, reducing stress and avoiding travel trauma. Her professional care includes a half-hour of dedicated attention, which may also encompass additional tasks like mail and newspaper pick-up, plant watering, and light rotation. With a starting rate of just $16 per visit, her services are tailored to accommodate the number of pets, location, and any special needs or medications, with an additional charge for holiday care.

As a Certified Master Cat Groomer and Certified Professional Animal Care Provider, Charlene is bonded, insured, and BBB accredited, offering a level of trust and security that is unmatched. Her dedication to providing gentle, loving care makes her the ideal choice for pet parents seeking reliable and compassionate pet sitting services. Ready to ensure your pets receive the best care possible? Book through Petworks today!

  • Certified
  • Bonded
  • Insured
  • BBB Accredited
  • Mobile Services

Pricing Packages

Starting Price
$ 16.00 Per Visit

How do you serve precious pets?

  • In Home Pet Sitting
  • Mobile Grooming
  • Dog Walking

What part of the animal kingdom do you serve?

  • Birds
  • Cats
  • Chinchillas
  • Dogs
  • Ferrets
  • Fish
  • Frogs
  • Gerbils
  • Guinea Pigs
  • Hamsters
  • Hedgehogs
  • Lizards
  • Mice
  • Parrots
  • Rabbits
  • Rats
  • Turtles

What licensing do you have?

  • Business License

What size animals do you work with?

  • 20-39 lbs
  • 40-79 lbs
  • 80+ lbs
  • under 20 lbs

Pet Certifications

  • Certified Master Cat Groomer (CMCG)
  • Certified Professional Animal Care Provider
  • National Association of Professional Pet Sitters (NAPPS) Certification
  • National Dog Groomers Association of America (NDGAA)

Bonded and Insured

  • Bonded
  • Insured

Cat-astrophes happen! What is your cancellation policy?

PetWorks Cancellation Policy Pet Care Professional's Own Policy If a pet care professional has published their own cancellation or refund policy, that policy governs the refund of the service amount only. Any PetWorks fees, including the Care Coverage Fee and Pet Care Professional Cancellation Fee, are governed by this PetWorks Cancellation Policy and not by the pet care professional's policy. Pet Parent Cancels If the pet care professional has not published their own cancellation policy, the service amount is refundable only if the pet parent cancels at least 72 hours before the scheduled start time of the booking. Cancellations within 72 hours of the scheduled start time are non-refundable for the service amount. The Care Coverage Fee is non-refundable when a pet parent cancels, regardless of timing and regardless of whether the pet care professional has their own cancellation policy. Pet Parent No-Show If a pet parent does not show up for a confirmed booking, no refund will be issued for the service amount or the Care Coverage Fee. Pet Care Professional Cancels If a pet care professional cancels a confirmed booking, the pet parent receives a 100% refund of everything they paid, including the Care Coverage Fee. The pet care professional receives no payment for the canceled service and is charged a Pet Care Professional Cancellation Fee equal to 10% of the service amount, up to a maximum of $150. PetWorks may collect this fee by deducting it from a future payout through PetWorks or by other means if no future payout is available. Policy in Effect at Booking The cancellation rules that apply to a booking, including any pet care professional cancellation policy on file and the Pet Care Professional Cancellation Fee rate, are those that were in effect when the booking was confirmed.

Which part of the country do you serve pets?

West side of Rochester in Monroe County, New York

What year did you begin serving pets?

2004
Charlene hibbs

charlene hibbs

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LOCATION: 642 Washington St, Spencerport, NY 14559
SERVICE AREA: Any distance, including West side of Rochester in Monroe County, New York

Distinction

National Association of Professional Pet Sitters (NAPPS) Certification National Dog Groomers Association of America (NDGAA)

How do you serve precious pets?

  • In Home Pet Sitting
  • Mobile Grooming
  • Dog Walking

What part of the animal kingdom do you serve?

  • Birds
  • Cats
  • Chinchillas
  • Dogs
  • Ferrets
  • Fish
  • Frogs
  • Gerbils
  • Guinea Pigs
  • Hamsters
  • Hedgehogs
  • Lizards
  • Mice
  • Parrots
  • Rabbits
  • Rats
  • Turtles

What licensing do you have?

  • Business License

What size animals do you work with?

  • 20-39 lbs
  • 40-79 lbs
  • 80+ lbs
  • under 20 lbs

Pet Certifications

  • Certified Master Cat Groomer (CMCG)
  • Certified Professional Animal Care Provider
  • National Association of Professional Pet Sitters (NAPPS) Certification
  • National Dog Groomers Association of America (NDGAA)

Bonded and Insured

  • Bonded
  • Insured

Cat-astrophes happen! What is your cancellation policy?

PetWorks Cancellation Policy Pet Care Professional's Own Policy If a pet care professional has published their own cancellation or refund policy, that policy governs the refund of the service amount only. Any PetWorks fees, including the Care Coverage Fee and Pet Care Professional Cancellation Fee, are governed by this PetWorks Cancellation Policy and not by the pet care professional's policy. Pet Parent Cancels If the pet care professional has not published their own cancellation policy, the service amount is refundable only if the pet parent cancels at least 72 hours before the scheduled start time of the booking. Cancellations within 72 hours of the scheduled start time are non-refundable for the service amount. The Care Coverage Fee is non-refundable when a pet parent cancels, regardless of timing and regardless of whether the pet care professional has their own cancellation policy. Pet Parent No-Show If a pet parent does not show up for a confirmed booking, no refund will be issued for the service amount or the Care Coverage Fee. Pet Care Professional Cancels If a pet care professional cancels a confirmed booking, the pet parent receives a 100% refund of everything they paid, including the Care Coverage Fee. The pet care professional receives no payment for the canceled service and is charged a Pet Care Professional Cancellation Fee equal to 10% of the service amount, up to a maximum of $150. PetWorks may collect this fee by deducting it from a future payout through PetWorks or by other means if no future payout is available. Policy in Effect at Booking The cancellation rules that apply to a booking, including any pet care professional cancellation policy on file and the Pet Care Professional Cancellation Fee rate, are those that were in effect when the booking was confirmed.

Which part of the country do you serve pets?

West side of Rochester in Monroe County, New York

What year did you begin serving pets?

2004

🌟 Charlene Hibbs: Your Premier In-Home Pet Sitting Expert in Spencerport


❤️ In-Home Care


Charlene Hibbs provides specialized in-home pet sitting and care throughout Spencerport, Monroe County, and surrounding areas including Rochester, Greece, Irondequoit, Gates, Chili, Brockport, Fairport, Webster, Brighton, Penfield. By bringing professional care directly to your front door, Charlene ensures your pets stay in their safest, most familiar environment while you are away.


🌿 Benefits of In-Home Care


Zero Travel Stress: Your pet avoids the anxiety of car rides and the sensory overload of a boarding facility.
Health & Safety: In-home pet sitting eliminates exposure to kennel cough and other communal pet illnesses.
Customized Home Visits: One-on-one attention from Charlene tailored to your pet’s specific home routine.
Home Security: Regular visits to your New York residence provide an added layer of security and a lived-in appearance.
Medication Management: Professional administration of supplements or medications in the comfort of your pet’s own bed.


🩺 In-Home Service Types


Daily Check-Ins: Scheduled in-home pet sitting visits for feeding, walking, and play.
Overnight Stays: Comprehensive overnight care within your Spencerport home for maximum comfort and companionship.
Cat & Small Animal Care: Specialized in-home visits designed for the unique needs of feline and exotic companions.


📌 In-Home Quick Tips


✅ Home Access: Ensure Charlene has tested key or keypad access before your trip.
✅ Supply Staging: Keep all food, leashes, and cleaning supplies in one visible “In-Home Care Station.”
✅ Emergency Contact: Leave a list of local Monroe County emergency contacts and your preferred veterinarian on the counter.


Experience the difference of professional in-home pet sitting with Charlene Hibbs in Spencerport, NY, and throughout Rochester, Greece, Irondequoit, Gates, Chili, Brockport, Fairport, Webster, Brighton, Penfield. Book Charlene today for the gold standard in localized, stress-free pet sitting care.

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