Lubbock, TX - Door To Door Pet Delivery, LLC

This was the first time I used a service like this, so I was a bit nervous but Rachel immediately put me at ease. The drivers, Austin & Christie were in touch prior to pick, at time of pick up, and sent me pictures of my precious puppy during the trip as well. They arrived on time and were just fantastic. I cannot say enough good things about Rachel and Door to Door Pet Delivery!

- Marlene C

Pet Pro's Response:

Everything went smoothly. Thank you so much for trusting us with your pet. Let us know if we can help you in the future.

- Rachel Cary

Liz was wonderful. Professional and prompt. Kept me informed every step of the way. She genuinely cared for my kitten and I couldn't be more grateful for his safe delivery. I'd 100% recommend her for future travels.

- Heather B

Pet Pro's Response:

Everything went smoothly. Heather is great to work with. Great experience. Thank you for using our services.

- Rachel Cary

Transporting our three cats was a big deal for us; we love them and we were anxious they would be safe and arrive at our new home with the least stress possible. Rachel and Dawn the driver did a wonderful job coordinating and making this happen! Our feline babies are setting into our new house and are already purring, exploring and claiming the new digs as their own.
Thank you so much, Rachel and Dawn!!!

- Michael D

Pet Pro's Response:

Thank you so much Michael for using our services. Please let us know if we can assist you again in the future.

- Rachel Cary

Rachel and her team were amazing. Rachel was responsive and accommodating every step of the way. Our cat's drivers were also responsive, we got live updates and pictures at every stop, and most importantly, our cats arrived safely. Would not hesitate to recommend Rachel, and would certainly use her service again if needed!

- Danny L

Pet Pro's Response:

Thank you Danny.

- Rachel Cary

Everything was arranged smoothly. Constant updates were provided to us during our dogs' journey from airport to our home. Highly recommended!

- Alvin E

Rachel has amazing communication, connected me with a driver, and any tracking information I needed to feel peace of mind! Would HIGHLY recommend if you ever need to move your furry friends!

- Kirstin H

Pet Pro's Response:

Thank you Kirstin. Anytime.

- Rachel Cary

Absolutely perfect!
100% recommend.

- Ana B

Pet Pro's Response:

Thank you Ana.

- Rachel Cary

I have no words. Rachel went above and beyond to ensure my puppy got transported in an insanely short time period, I received almost hourly updates about their trip, and my puppy was walked, fed, given snacks, and in such a good mood during and after the trip, which is the most important thing for me. Also, my puppy is actually a 9 year old husky who doesn't like to be in a car for too long, so I was over the moon that it went so well!

- Vesna B

Pet Pro's Response:

Awww. Thank you Vesna. You’re so sweet.

- Rachel Cary

Amazing service and communication throughout the entire process.

- Jonathan S

THANK YOU RACHEL AND JOE FOR GETTING MR. BEAR FROM FRESNO CA TO DALLAS TEXAS. JOE STAYED IN CONTACT WITH ME AND PROVIDED PICTURES OF MR. BEAR. THIS WAS MR. BEAR FIRST TIME TRAVELING TO TEXAS❤️☀️ MY EXPERIENCE WAS POSITIVE

- Della W

Exceptional service, thank you ! Rachel andTeam kept me informed all along the cross country trip. Shamar and Josh were attentive to our needs and worries and made everything A1 !

- Kim T

Pet Pro's Response:

Kim was awesome to work with. Beautiful pet.

- Rachel Cary

Good

- Arkadiy A

The booking is complete and I look forward to a good trip for my pet in a few weeks.

- Stephen P

Rachel was very quick in responding to my inquiry and subsequent communications. Pick-up and drop-off went smoothly, with our boy (Bodhi) arriving by late morning the next day as we had hoped. Cam, the transporter, kept me up to date on his ETA, and was pleasant during the brief drop-off. The entire process went very smoothly.

- Shannon S

Pet Pro's Response:

Thank you Shannon. We appreciate you trusting us with your fur-baby.

- Rachel Cary

Awesome response time and service ratings!

- Taylor H

Pet Pro's Response:

Thank you Taylor.

- Rachel Cary

Excellent service. We received photos of Shadow as she traveled back home. She was relaxed and liked the folks who transported her. Thank you so much for bringing our girl back home.

- Brandi J

Pet Pro's Response:

Thank you Brandi. Shadow is a wonderful travel buddy.

- Rachel Cary

Perfect. Couldn't have ask any more. Kept me updated. Sent me pictures through out the trip. Very nice. Thank you very positive

- Jo G

Pet Pro's Response:

I enjoyed transporting Jo’s puppy. He was so sweet.

- Rachel Cary

Rachel and Caryn were extremely helpful and made sure Pippin was comfortable throughout the trip. We also received pictures and updates frequently. Thank you so much for driving Pippin home ❤️

- Vandita B

Pet Pro's Response:

Vandita Communicated with me the entire time. She’s awesome. Thank you so much for allowing us to transport your little puppy.

- Rachel Cary

Cannot recommend Rachel Cary and her sister Caryn (and her two boys) enough. Pippin was well taken care of, we received frequent updates and quick responses. Thank you so much for everything ❤️

- Vandita B

Pet Pro's Response:

Pippin is such a fun dog. Thank you for allowing us to transport your dog.

- Rachel Cary

Thus far, everything is smooth and easy. And I fully anticipate that the transportation of my three cats will also go smoothly. Wonderful company, quick response. Thank you so much.

- Dori G

Pet Pro's Response:

Thank you so much for allowing us to three cats

- Rachel Cary

Great communication through out the entire process. Great price, driver was great! Will use again!

- Jon A

Pet Pro's Response:

All went smoothly. Thank you so much.

- Rachel Cary

Barry was awesome! Good communication and got us our pup on Christmas day!

- Tom M

Pet Pro's Response:

Thank you so much. I am glad your puppy arrived in time for Christmas.

- Rachel Cary

Things went well. Answered all my questions as a first time user, and took very good care of my cat in transit. Would use them again if I need to transport pets again.

- Rebecca D

Pet Pro's Response:

Thank you so very much for trusting us with your pet. Have a wonderful New Year.

- Rachel Cary

Everything went great. I was sent pictures along the way and the puppies arrived right on time.

- Jessica V

Pet Pro's Response:

Thank you. We appreciate you.

- Rachel Cary

Service was excellent and the driver went above and beyond with the care she gave Milo.

- Jonathan C

Pet Pro's Response:

We appreciate being able to transport Milo. Anytime!!!

- Rachel Cary

Marked by mistake

- Alok C

Pet Pro's Response:

Perfect. Thank you.

- Rachel Cary

I need to tell you that we were beyond happy with Door to Door Pet Delivery Service. Rachel was so wonderful to talk to and i knew I would be using her service immediately when we spoke. We are a rescue in Crested butte, Co and needed to transport a wonderful, Large Malamute who is sight impaired to Tennessee. We needed him to get there quickly. No sooner did I arrange the service than I got a call from a driver who picked up Ugo Friday morning and got him to his new home in TN the next afternoon. Jordan was wonderful with Ugo and made the trip so comfortable for him. He sent pictures along the way and kept us posted. I am very pleased with this transport and our rescue will definitely use them many times in the future. AND the cost of a private transport was VERY fair.

- Rita C

Pet Pro's Response:

Thank you so much Rita. It was our pleasure to transport this dog for you. He was so sweet. We look forward to working with you again in the future.

- Rachel Cary

Answers questions and concerns promptly.

- Rebecca D

Pet Pro's Response:

Thank you for choosing us for your pet transport.

- Rachel Cary

Rachel was very quick in responding and accommodating to a pet transport from MA during holidays from my fiancés deceased mother's house and cat has been left behind unintentionally after family members moved out. However, would've liked more updates during pet transportation to know how cat was doing as asked before departure. Pet SUV wouldve provided more room to pets during the long ride. But, otherwise quick transport in emergency situation.
Would recommend to friends and families needing pet transportation.
Thank you.

- Julie A

Pet Pro's Response:

I asked my driver what happened, as he always sends updates. This was his response.
“Ok not gonna lie that was a rough transport with the weather and city driving not really ideal to text any updates but I kept them up to date on eta and it’s weird cuz that lady wasnt even the recipient ”

- Rachel Cary

Great service and communication!

- Daniel S

The driver was amazing and very kind but when I initially booked I asked if I would require anything additional in order to get the puppy across the border into Canada. I was told no, and that the fees where all inclusive. The driver was stopped at the border and was not allowed to cross. I had to then drive to the border at night and get him myself and pay additional fees and even though the pup wasn't delivered to my door as promised I was still charged the same amount.

- Kuldip G

I am extremely disappointed. My appointment was for this morning at 8am for pickup. Sarah confirmed that I was back on the schedule. However, we've been calling and texting all morning with no answer for an hour. This is terrible and now I have to tell my son that the dog won't be arriving today as planned.

- Shay L

Pet Pro's Response:

We picked up and delivered. No response at 8:00am, as I too was on the road in CA. At 6:00am I was asleep. Driver was delayed slightly and did phone when back in range. We do try to be on time, although due to traffic delays, and safety of my drivers, when tired - I have them pull over to rest. They called immediately once back on the road and in range.

- Rachel Cary

Door To Door Pet Delivery, LLC - Pet Transport Services - Nationwide

Pricing Packages

How do you serve precious pets?

At what level do you transport furry/fleecy/spiky travelers?

What part of the animal kingdom do you serve?

What licensing do you have?

On a scale of snail to elephant, what size animals do you work with?

Proud member of...

Are you registered with the Department of Agriculture (USDA)?

Cat-astrophes happen! What is your cancellation policy?

Which part of the country do you serve pets?

What year did you begin serving pets?

How did you hone your craft?

What tip would you give pet parents for working with animals that you've learned as a pro?

What is one thing you want pet parents to know about you? It can be whatev-fur you'd like!

rachel cary

Distinction

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How do you serve precious pets?

At what level do you transport furry/fleecy/spiky travelers?

What part of the animal kingdom do you serve?

What licensing do you have?

On a scale of snail to elephant, what size animals do you work with?

Proud member of...

Are you registered with the Department of Agriculture (USDA)?

Cat-astrophes happen! What is your cancellation policy?

Which part of the country do you serve pets?

What year did you begin serving pets?

How did you hone your craft?

What tip would you give pet parents for working with animals that you've learned as a pro?

What is one thing you want pet parents to know about you? It can be whatev-fur you'd like!

Customer Reviews

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