Bridging the Miles 4U - Trusted Pet Transport - Nationwide
Hey there! I'm Donna Willis (Owner). We are howlingly happy to introduce BridgingtheMiles4U. Based in Houston, TX, we're always on the move, traveling coast to coast about every two weeks, traveling 25-30 days a month. Home is on the road for Jeff, our driver, while I run all the business operations, so he can focus on the road and the pet passengers.
You may wonder, "How come your transport number is not as high as other transporters on this site?" GREAT question! It is because 95% of our customers come to us directly and not through a pay site.
We have completed over 4,500 transports and have over 2,000+ 5-star reviews throughout our online presence. Once a customer experiences our services, business professionalism, and care, we become the transport they can trust.
With nearly 7 years of experience in the private sector transporting for breeders, trainers, socialites, celebrities, military personnel, rescues, shelters, adopted pets, and police K9s, we're excited to bring our reliable and trustworthy services to PetWorks. We're passionate animal lovers, and it's our mission to provide top-notch care and service.
As a family-run business, we pride ourselves on upholding the highest standards and adhering to USDA Rules and Regulations to ensure the safety and well-being of your pets.
We don't aim to be the cheapest option because we believe in the actual cost of providing exceptional service and care. We are on PetWorks to gain a lifetime customer, giving you the opportunity to experience quality service the first time and every time you book us directly after.
When you choose us, rest assured that we've considered every detail to ensure the comfort and safety of your pets throughout the journey. Our vehicles are well-maintained. We have policies, procedures, and contingency plans for all situations. Our drivers are skilled at navigating roads and weather, optimizing our routes.
We provide plenty of walks, potty breaks, and clean cages throughout the day/night. If our driver is in an area with a pet-friendly hotel, all pets go in the hotel room with the driver. The drivers sleep with the pet passengers if they sleep at a rest stop or Travel Center. We've invested in a Cargo Van to ensure the comfort and safety of our pet passengers, providing each pet with ample space.
At BridgingtheMiles4U, we aim to offer fair, reliable service you can trust. Please send us a message to experience the difference.
✅ USDA Registered - We follow the rules and regulations of the USDA Guidelines
✅ Clear background check - We are crispy clean - Sparkling!
✅ Photos sent throughout the trip - taken at multiple rest breaks daily
✅ Prompt communications with all parties throughout the trip
✅ Custom Built Kennels (all sizes) for Safety, Ventilation and security
✅ Pet Insurance (1,000,000), Full Coverage Vehicle Insurance (200K)
✅ 24/7 Vet on-call
✅ Double leashed and collared when not in kennel - No escapes ever! No! NO!
✅ Extra collars, leashes, and harnesses of all sizes on board
What we and the USDA require for transport:
✅ Up to Date Shot records
✅ Health Travel Certificate from Vet - USDA APHIS 7001 Form
✅ Must be 8-weeks old at the time of Transport
✅ Vet medication instruction if medicine is required during travel
How the process goes:
✅ After accepting the bid - we will reach out to you via text/call (your preference)
✅ We will discuss your pet passenger(s) needs, personality, food, etc.
✅ A text/email will be sent with the transport contract to electronically sign
✅ Shot Records and Vet issued Certificate of Health (APHIS 7001 Form)
✅ A 50% deposit is made, with the final payment due upon delivery
(The deposit ensures your route is locked in with our driver)
✅ We accept all major credit cards, CashApp, Zelle and Cash accepted at drop-off
The whole process is very quick and easy.
Until we get the excellent opportunity to meet you in person, we wish you a Howling Great day!
Peaceful Paws,
Donna Willis (Owner/Scheduler)
Jeff Polmanteer (Cross Country Cargo Van Seasoned Driver - 7 years)
Madigan Willis-Polmanteer (TEXAS-VIP Specialist - VIP/solo or up to three pet passengers)
We have carefully brought these people onto our team after months of vetting, riding with them, and observing all customer service interactions. They are TOP NOTCH! People! at BridgingtheMiles4U - "Pet Transport You CAN Trust!"
Vehicle Information: Tall 2025 Ford Transit 250 Tall Cargo Van, Custom-Built Adjustable Kennels
- Licensed
- Certified
- Bonded
- Insured
How do you serve precious pets?
- Pet Transport
- Pet Taxi
- Pet Relocation
- Pet Moving
- Puppy Transportation
At what level do you transport furry/fleecy/spiky travelers?
- Local Pet Taxi Service
- National Pet Relocation
- Regional Pet Transport
What part of the animal kingdom do you serve?
- Birds
- Cats
- Chickens
- Chinchillas
- Dogs
- Ducks
- Ferrets
- Fish
- Frogs
- Gerbils
- Guinea Pigs
- Hamsters
- Hedgehogs
- Lizards
- Mice
- Parrots
- Rabbits
- Rats
- Snakes
- Turtles
What licensing do you have?
- USDA Licensed
On a scale of snail to elephant, what size animals do you work with?
- 20-39 lbs
- 40-79 lbs
- 80+ lbs
- under 20 lbs
Pet Certifications
- Pet Tech Pet CPR & First Aid Certificate
Are you registered with the Department of Agriculture (USDA)?
- Yes
Do you offer mobile services?
- Yes
Which part of the country do you serve pets?
The entire United States, Coast to Coast and Everywhere in between!
What year did you begin serving pets?
2018
How did you hone your craft?
As long time business owners in the service realm, and as a 30 year business coach, we know to stay on top of our business industry trends and news. We are constantly growing and researching ways to serve our pet passengers and customers better.
What tip would you give pet parents for working with animals that you've learned as a pro?
Most pets traveling are anxious for the first several hours. With the proper attention and time to stop, walk and be cared for individually, all relax into the travels calm and content.
What is one thing you want pet parents to know about you? It can be whatev-fur you'd like!
We are seasoned in not only business, and the pet transport industry, our driver is a skilled road master through weather, and all road obstacles. We optimize our routes for reliability. We are professionals, but people first. We care deeply for the pet passengers on board, and deal honestly with our customers.
Cat-astrophes happen! What is your cancellation policy?
• Cancellations made 7 days or more before the scheduled service will receive a full refund.
Distinction
Customer Reviews
Working with Bridging the Miles was amazing. They kept me up to date from the moment picking up our puppy to dropping him off to us! I would recommend them to anyone! Thank you you all! - January 2026
- Vana CI rescued a kitten from my job (I work in an overpopulated animal shelter in a rural area) and got her adopted out to my cousin several states away. Bridging The Miles transport made the transition so smooth and ensured our little bundle of joy was well taken care of on her long journey. They ensured her health and safety were key in order to get transport her to her new furever home. Thank you guys for a wonderful and exciting experience!! - Greensboro, North Carolina - September 2025
- Hope TI just wanted to say what a wonderful job Bridge the Miles did transporting our newest fur baby! Not only are they reasonable with there pricing they communicated thru out the whole process from pick up to drop off . I received photos , travel updates, sharing of my fur baby’s location !! He was well taking care of from pick up to drop off ! The van kennels are clean and my fur baby was very comfortable he walked fed and watered! I will definitely recommend and be using them for any transportation needs in the future - Springfield, MA
- Sierra AI would truly recommend Bridging the Miles for any pet travels. Jeff and Donna did excellent keeping us updated. They get 5 star plus rating from us. Jeff pick up my daughter's Red bone coonhound the next day from Alabama and brought her all the way up to Pennsylvania!! Thank You So so much. We really appreciate the service!!
- Lori PDonna and Jeff were great to work with. Price: Bridging the Miles pricing was very affordable and fair compare to their competitors. We are lucky to have found them. Communication: They're the best in this business. From the moment of getting a quote, scheduling, pickup, and drop off. Phenomenal throughout and they will send pictures too! Transport: Very Accommodating, Clean, and Spacious. Conscious to our specific needs for each of our pets(Both are Large Dogs). I am very happy to have found them they made my move stress free!! Care: Jeff was always friendly to our two lovely Dogs and and we were very happy to have him transport our pets safely to their destination. We will use them again. Huge Thank You to Jeff, Donna, and the Bridging the Miles team. - Tacoma, Washington
- Myron AThis was the absolute best experience we've had with a transport for our babies! Donna and Jeff are absolutely amazing. They handled my kind of crazy very well. If I could give 100 or of 5 I would! They are worth the 5 stars and more! Thank you Donna and Jeff for all you do!
- Ashley BPet Pro's Response:
Bringing McLovins to you and your girls was a joy. Your excitement was contagious! We thank you so much for the goodie basket you made for Jeff! You all are so kind! We wish you many, many happy, laughing, joyful years of memories with McLovins! Peace and Paws, Donna & Jeff
- Donna WillisHow do you serve precious pets?
- Pet Transport
- Pet Taxi
- Pet Relocation
- Pet Moving
- Puppy Transportation
At what level do you transport furry/fleecy/spiky travelers?
- Local Pet Taxi Service
- National Pet Relocation
- Regional Pet Transport
What part of the animal kingdom do you serve?
- Birds
- Cats
- Chickens
- Chinchillas
- Dogs
- Ducks
- Ferrets
- Fish
- Frogs
- Gerbils
- Guinea Pigs
- Hamsters
- Hedgehogs
- Lizards
- Mice
- Parrots
- Rabbits
- Rats
- Snakes
- Turtles
What licensing do you have?
- USDA Licensed
On a scale of snail to elephant, what size animals do you work with?
- 20-39 lbs
- 40-79 lbs
- 80+ lbs
- under 20 lbs
Pet Certifications
- Pet Tech Pet CPR & First Aid Certificate
Are you registered with the Department of Agriculture (USDA)?
- Yes
Do you offer mobile services?
- Yes
Which part of the country do you serve pets?
The entire United States, Coast to Coast and Everywhere in between!
What year did you begin serving pets?
2018
How did you hone your craft?
As long time business owners in the service realm, and as a 30 year business coach, we know to stay on top of our business industry trends and news. We are constantly growing and researching ways to serve our pet passengers and customers better.
What tip would you give pet parents for working with animals that you've learned as a pro?
Most pets traveling are anxious for the first several hours. With the proper attention and time to stop, walk and be cared for individually, all relax into the travels calm and content.
What is one thing you want pet parents to know about you? It can be whatev-fur you'd like!
We are seasoned in not only business, and the pet transport industry, our driver is a skilled road master through weather, and all road obstacles. We optimize our routes for reliability. We are professionals, but people first. We care deeply for the pet passengers on board, and deal honestly with our customers.
Cat-astrophes happen! What is your cancellation policy?
• Cancellations made 7 days or more before the scheduled service will receive a full refund.
Customer Reviews
Working with Bridging the Miles was amazing. They kept me up to date from the moment picking up our puppy to dropping him off to us! I would recommend them to anyone! Thank you you all! - January 2026
- Vana CI rescued a kitten from my job (I work in an overpopulated animal shelter in a rural area) and got her adopted out to my cousin several states away. Bridging The Miles transport made the transition so smooth and ensured our little bundle of joy was well taken care of on her long journey. They ensured her health and safety were key in order to get transport her to her new furever home. Thank you guys for a wonderful and exciting experience!! - Greensboro, North Carolina - September 2025
- Hope TI just wanted to say what a wonderful job Bridge the Miles did transporting our newest fur baby! Not only are they reasonable with there pricing they communicated thru out the whole process from pick up to drop off . I received photos , travel updates, sharing of my fur baby’s location !! He was well taking care of from pick up to drop off ! The van kennels are clean and my fur baby was very comfortable he walked fed and watered! I will definitely recommend and be using them for any transportation needs in the future - Springfield, MA
- Sierra AI would truly recommend Bridging the Miles for any pet travels. Jeff and Donna did excellent keeping us updated. They get 5 star plus rating from us. Jeff pick up my daughter's Red bone coonhound the next day from Alabama and brought her all the way up to Pennsylvania!! Thank You So so much. We really appreciate the service!!
- Lori PDonna and Jeff were great to work with. Price: Bridging the Miles pricing was very affordable and fair compare to their competitors. We are lucky to have found them. Communication: They're the best in this business. From the moment of getting a quote, scheduling, pickup, and drop off. Phenomenal throughout and they will send pictures too! Transport: Very Accommodating, Clean, and Spacious. Conscious to our specific needs for each of our pets(Both are Large Dogs). I am very happy to have found them they made my move stress free!! Care: Jeff was always friendly to our two lovely Dogs and and we were very happy to have him transport our pets safely to their destination. We will use them again. Huge Thank You to Jeff, Donna, and the Bridging the Miles team. - Tacoma, Washington
- Myron AThis was the absolute best experience we've had with a transport for our babies! Donna and Jeff are absolutely amazing. They handled my kind of crazy very well. If I could give 100 or of 5 I would! They are worth the 5 stars and more! Thank you Donna and Jeff for all you do!
- Ashley BPet Pro Response:
Bringing McLovins to you and your girls was a joy. Your excitement was contagious! We thank you so much for the goodie basket you made for Jeff! You all are so kind! We wish you many, many happy, laughing, joyful years of memories with McLovins! Peace and Paws, Donna & Jeff
- Donna Willis🦔 About Donna Willis
Donna Willis is a USDA-registered pet transport professional serving Houston, Harris County, and beyond. Whether you need regional ground transport or a coast-to-coast journey, Donna provides door-to-door service for dogs, cats, and pets of all kinds — with the care, attention, and professionalism your pet deserves. Every trip is handled with your pet's safety and comfort as the top priority, from pickup to drop-off.
Serving Houston, Harris County, and Beyond
Based in Houston, TX, Donna Willis serves clients throughout Harris County and the surrounding area, including The Woodlands, Pearland, Sugar Land, League City, Baytown, Missouri City, Atascocita, Spring, Pasadena, Conroe. Long-distance and nationwide transport is also available — wherever your pet needs to go, Donna can help get them there safely.
How to Find & Book Donna on PetWorks
Booking is simple. Browse Donna's full profile on PetWorks to review credentials, read client reviews, and request a free quote. Once you're ready, you can book directly through the PetWorks platform — securely and conveniently. PetWorks accepts Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Affirm, Link, and Klarna. Every booking includes PetWorks' Care Coverage, which provides an added layer of protection for your pet's journey. If you have questions at any point, PetWorks' live Concierge team is available to help.
What to Expect
After booking, Donna will confirm pickup details, review your pet's travel documentation, and walk you through everything you need to prepare. During transport, you can expect regular updates so you always know where your pet is and how they're doing. Donna is committed to clear communication and attentive care every step of the way — from the first message to the final drop-off.
❤️ Your Pet's Safety Is Everything
Donna understands that handing your pet over for a long journey takes real trust. That's why every trip is approached with the same care and attention you would give your pet yourself. Climate-controlled transport, IATA-approved crating, regular comfort checks, and attentive handling aren't extras — they're the standard. Your pet deserves a journey that feels safe, calm, and handled with genuine care.
Get Started Today
Ready to book? Request a free quote , and see how easy it is to find and book the right pet transport professional for your pet's next journey.