Bridging the Miles 4U - Trusted Pet Transport - Nationwide

Verified Member since Jun 2025 Verified checkmark

Hey there! I'm Donna Willis (Owner). We are howlingly happy to introduce BridgingtheMiles4U. Based in Houston, TX, we're always on the move, traveling coast to coast about every two weeks, traveling 25-30 days a month. Home is on the road for Jeff, our driver, while I run all the business operations, so he can focus on the road and the pet passengers.

You may wonder, "How come your transport number is not as high as other transporters on this site?" GREAT question! It is because 95% of our customers come to us directly and not through a pay site.

We have completed over 4,500 transports and have over 2,000+ 5-star reviews throughout our online presence. Once a customer experiences our services, business professionalism, and care, we become the transport they can trust.

With nearly 7 years of experience in the private sector transporting for breeders, trainers, socialites, celebrities, military personnel, rescues, shelters, adopted pets, and police K9s, we're excited to bring our reliable and trustworthy services to PetWorks. We're passionate animal lovers, and it's our mission to provide top-notch care and service.

As a family-run business, we pride ourselves on upholding the highest standards and adhering to USDA Rules and Regulations to ensure the safety and well-being of your pets.

We don't aim to be the cheapest option because we believe in the actual cost of providing exceptional service and care. We are on PetWorks to gain a lifetime customer, giving you the opportunity to experience quality service the first time and every time you book us directly after.

When you choose us, rest assured that we've considered every detail to ensure the comfort and safety of your pets throughout the journey. Our vehicles are well-maintained. We have policies, procedures, and contingency plans for all situations. Our drivers are skilled at navigating roads and weather, optimizing our routes.

We provide plenty of walks, potty breaks, and clean cages throughout the day/night. If our driver is in an area with a pet-friendly hotel, all pets go in the hotel room with the driver. The drivers sleep with the pet passengers if they sleep at a rest stop or Travel Center. We've invested in a Cargo Van to ensure the comfort and safety of our pet passengers, providing each pet with ample space.

At BridgingtheMiles4U, we aim to offer fair, reliable service you can trust. Please send us a message to experience the difference.

✅ USDA Registered - We follow the rules and regulations of the USDA Guidelines
✅ Clear background check - We are crispy clean - Sparkling!
✅ Photos sent throughout the trip - taken at multiple rest breaks daily
✅ Prompt communications with all parties throughout the trip
✅ Custom Built Kennels (all sizes) for Safety, Ventilation and security
✅ Pet Insurance (1,000,000), Full Coverage Vehicle Insurance (200K)
✅ 24/7 Vet on-call
✅ Double leashed and collared when not in kennel - No escapes ever! No! NO!
✅ Extra collars, leashes, and harnesses of all sizes on board

What we and the USDA require for transport:
✅ Up to Date Shot records
✅ Health Travel Certificate from Vet - USDA APHIS 7001 Form
✅ Must be 8-weeks old at the time of Transport
✅ Vet medication instruction if medicine is required during travel

How the process goes:
✅ After accepting the bid - we will reach out to you via text/call (your preference)
✅ We will discuss your pet passenger(s) needs, personality, food, etc.
✅ A text/email will be sent with the transport contract to electronically sign
✅ Shot Records and Vet issued Certificate of Health (APHIS 7001 Form)
✅ A 50% deposit is made, with the final payment due upon delivery
(The deposit ensures your route is locked in with our driver)
✅ We accept all major credit cards, CashApp, Zelle and Cash accepted at drop-off

The whole process is very quick and easy.

Until we get the excellent opportunity to meet you in person, we wish you a Howling Great day!

Peaceful Paws,
Donna Willis (Owner/Scheduler)
Jeff Polmanteer (Cross Country Cargo Van Seasoned Driver - 7 years)
Madigan Willis-Polmanteer (TEXAS-VIP Specialist - VIP/solo or up to three pet passengers)
We have carefully brought these people onto our team after months of vetting, riding with them, and observing all customer service interactions. They are TOP NOTCH! People! at BridgingtheMiles4U - "Pet Transport You CAN Trust!"

Vehicle Information: Tall 2025 Ford Transit 250 Tall Cargo Van, Custom-Built Adjustable Kennels

  • Licensed
  • Certified
  • Bonded
  • Insured

How do you serve precious pets?

  • Pet Transport
  • Pet Taxi
  • Pet Relocation
  • Pet Moving
  • Puppy Transportation

At what level do you transport furry/fleecy/spiky travelers?

  • Local Pet Taxi Service
  • National Pet Relocation
  • Regional Pet Transport

What part of the animal kingdom do you serve?

  • Birds
  • Cats
  • Chickens
  • Chinchillas
  • Dogs
  • Ducks
  • Ferrets
  • Fish
  • Frogs
  • Gerbils
  • Guinea Pigs
  • Hamsters
  • Hedgehogs
  • Lizards
  • Mice
  • Parrots
  • Rabbits
  • Rats
  • Snakes
  • Turtles

What licensing do you have?

  • USDA Licensed

On a scale of snail to elephant, what size animals do you work with?

  • 20-39 lbs
  • 40-79 lbs
  • 80+ lbs
  • under 20 lbs

Pet Certifications

  • Pet Tech Pet CPR & First Aid Certificate

Are you registered with the Department of Agriculture (USDA)?

  • Yes

Do you offer mobile services?

  • Yes

Which part of the country do you serve pets?

The entire United States, Coast to Coast and Everywhere in between!

What year did you begin serving pets?

2018

How did you hone your craft?

As long time business owners in the service realm, and as a 30 year business coach, we know to stay on top of our business industry trends and news. We are constantly growing and researching ways to serve our pet passengers and customers better.

What tip would you give pet parents for working with animals that you've learned as a pro?

Most pets traveling are anxious for the first several hours. With the proper attention and time to stop, walk and be cared for individually, all relax into the travels calm and content.

What is one thing you want pet parents to know about you? It can be whatev-fur you'd like!

We are seasoned in not only business, and the pet transport industry, our driver is a skilled road master through weather, and all road obstacles. We optimize our routes for reliability. We are professionals, but people first. We care deeply for the pet passengers on board, and deal honestly with our customers.

Cat-astrophes happen! What is your cancellation policy?

• Cancellations made 7 days or more before the scheduled service will receive a full refund.

BASED IN Houston, TX

Distinction

Pw ducks row Pw eager beaver circle USDA Registered

Customer Reviews

Working with Bridging the Miles was amazing. They kept me up to date from the moment picking up our puppy to dropping him off to us! I would recommend them to anyone! Thank you you all! - January 2026

- Vana C

I rescued a kitten from my job (I work in an overpopulated animal shelter in a rural area) and got her adopted out to my cousin several states away. Bridging The Miles transport made the transition so smooth and ensured our little bundle of joy was well taken care of on her long journey. They ensured her health and safety were key in order to get transport her to her new furever home. Thank you guys for a wonderful and exciting experience!! - Greensboro, North Carolina - September 2025

- Hope T

I just wanted to say what a wonderful job Bridge the Miles did transporting our newest fur baby! Not only are they reasonable with there pricing they communicated thru out the whole process from pick up to drop off . I received photos , travel updates, sharing of my fur baby’s location !! He was well taking care of from pick up to drop off ! The van kennels are clean and my fur baby was very comfortable he walked fed and watered! I will definitely recommend and be using them for any transportation needs in the future - Springfield, MA

- Sierra A

How do you serve precious pets?

  • Pet Transport
  • Pet Taxi
  • Pet Relocation
  • Pet Moving
  • Puppy Transportation

At what level do you transport furry/fleecy/spiky travelers?

  • Local Pet Taxi Service
  • National Pet Relocation
  • Regional Pet Transport

What part of the animal kingdom do you serve?

  • Birds
  • Cats
  • Chickens
  • Chinchillas
  • Dogs
  • Ducks
  • Ferrets
  • Fish
  • Frogs
  • Gerbils
  • Guinea Pigs
  • Hamsters
  • Hedgehogs
  • Lizards
  • Mice
  • Parrots
  • Rabbits
  • Rats
  • Snakes
  • Turtles

What licensing do you have?

  • USDA Licensed

On a scale of snail to elephant, what size animals do you work with?

  • 20-39 lbs
  • 40-79 lbs
  • 80+ lbs
  • under 20 lbs

Pet Certifications

  • Pet Tech Pet CPR & First Aid Certificate

Are you registered with the Department of Agriculture (USDA)?

  • Yes

Do you offer mobile services?

  • Yes

Which part of the country do you serve pets?

The entire United States, Coast to Coast and Everywhere in between!

What year did you begin serving pets?

2018

How did you hone your craft?

As long time business owners in the service realm, and as a 30 year business coach, we know to stay on top of our business industry trends and news. We are constantly growing and researching ways to serve our pet passengers and customers better.

What tip would you give pet parents for working with animals that you've learned as a pro?

Most pets traveling are anxious for the first several hours. With the proper attention and time to stop, walk and be cared for individually, all relax into the travels calm and content.

What is one thing you want pet parents to know about you? It can be whatev-fur you'd like!

We are seasoned in not only business, and the pet transport industry, our driver is a skilled road master through weather, and all road obstacles. We optimize our routes for reliability. We are professionals, but people first. We care deeply for the pet passengers on board, and deal honestly with our customers.

Cat-astrophes happen! What is your cancellation policy?

• Cancellations made 7 days or more before the scheduled service will receive a full refund.

Customer Reviews

Working with Bridging the Miles was amazing. They kept me up to date from the moment picking up our puppy to dropping him off to us! I would recommend them to anyone! Thank you you all! - January 2026

- Vana C

I rescued a kitten from my job (I work in an overpopulated animal shelter in a rural area) and got her adopted out to my cousin several states away. Bridging The Miles transport made the transition so smooth and ensured our little bundle of joy was well taken care of on her long journey. They ensured her health and safety were key in order to get transport her to her new furever home. Thank you guys for a wonderful and exciting experience!! - Greensboro, North Carolina - September 2025

- Hope T

I just wanted to say what a wonderful job Bridge the Miles did transporting our newest fur baby! Not only are they reasonable with there pricing they communicated thru out the whole process from pick up to drop off . I received photos , travel updates, sharing of my fur baby’s location !! He was well taking care of from pick up to drop off ! The van kennels are clean and my fur baby was very comfortable he walked fed and watered! I will definitely recommend and be using them for any transportation needs in the future - Springfield, MA

- Sierra A

Need reliable pet transportation in Houston, TX?

PetWorks connects you with trusted, USDA-certified professionals like Donna Willis, who specialize in safe, stress-free travel for pets. Donna has the experience and training to ensure your furry friend is handled with care every step of the way.

Each transport by Donna Willis includes:

Personalized attention tailored to your pet’s needs

Proper documentation and compliance with local and federal regulations

Secure travel accommodations, from climate-controlled vehicles to airline-approved crates

Whether you need ground transport or domestic flights, Donna provides compassionate, professional service that minimizes stress and ensures your pet arrives safely.

Get A Free Quote Today

Give your beloved pet the care and attention they deserve with Donna Willis. From the moment your furry friend is picked up to their safe arrival, Donna ensures every detail is handled with love, expertise, and peace of mind.

Donna Willis services the United States, and locally including Houston, Harris County, The Woodlands, Pearland, Sugar Land, League City, Baytown, Missouri City, Atascocita, Spring, Pasadena, Conroe TX.

Don’t leave your pet’s journey to chance. Request your free quote from Donna, and take the first step toward a safe, stress-free, and comfortable trip for your companion.