{"id":11543,"date":"2025-04-12T08:45:05","date_gmt":"2025-04-12T13:45:05","guid":{"rendered":"https:\/\/www.petworks.com\/articles\/?p=11543"},"modified":"2025-04-12T08:45:05","modified_gmt":"2025-04-12T13:45:05","slug":"petworks-care-coverage","status":"publish","type":"post","link":"https:\/\/www.petworks.com\/articles\/petworks-care-coverage\/","title":{"rendered":"Petworks Care Coverage"},"content":{"rendered":"<p>As a pet parent, when you book and pay through Petworks, you\u2019re backed by Care Coverage. This is our promise to support both you and your pets every step of the way. Our Concierge Team offers live, human help when you need it. And you&#8217;re 100% refunded if your booking is ever canceled through no fault of your own. We\u2019re also here to help resolve booking disputes. Giving you peace of mind, so you can focus on what matters most: caring for your pets. <!--more--><\/p>\n<p>There is no cost to browse and connect with our nationwide network of 5,000 trusted pet care professionals. You only pay when you <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.petworks.com\/articles\/pet-parent-tutorial-how-to-book\/\">book a pet care service professional<\/a><\/span>. And when you book, a 10% Care Coverage charge is added to your total at checkout. Here&#8217;s what it covers:<\/p>\n<ul>\n<li><strong>Secure transfer of payment<\/strong> from you to the pet care services professional you&#8217;ve booked.<\/li>\n<li><strong>24\/7 Access to live concierge care<\/strong> if you have questions or need assistance along the way.<\/li>\n<li><strong>Dispute resolution<\/strong> in rare cases where you aren&#8217;t satisfied with your services or have a disagreement with the pet care service professional you booked.<\/li>\n<li><strong>Refunds<\/strong> in rare cases where a booking is cancelled without your consent.<\/li>\n<li><strong>Peace of Mind<\/strong> with the knowledge that Petworks is always here to help you and the pet care service professional you&#8217;ve booked.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-7515\" src=\"https:\/\/www.petworks.com\/articles\/wp-content\/uploads\/2025\/01\/Petworks-Pet-Care-Service-Pro-Tips-e1736622469982.png\" alt=\"Petworks Care Coverage\" width=\"120\" height=\"120\" \/>Petworks Care Coverage is designed with your peace of mind at the forefront. From secure payments and live concierge support, to dispute resolution and refund protection, we\u2019re committed to making every booking experience safe, seamless, and supportive. With no cost to browse, and only a small Care Coverage fee at checkout, you can confidently connect with trusted pet care professionals across the country. We\u2019re always here to ensure your focus stays where it belongs. On the happiness and well-being of your beloved pets and you.<\/p>\n<h3><strong><span style=\"text-decoration: underline;\">More About Petworks<\/span><\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-7722\" src=\"https:\/\/www.petworks.com\/articles\/wp-content\/uploads\/2025\/01\/Dr-Marty-Goldstein-Natures-Blend-Petworks-Nutrition.png\" alt=\"Dr Marty Goldstein Nature's Blend - Petworks Nutrition\" width=\"111\" height=\"109\" \/>I<span style=\"color: #000000;\">n 2021, Dr. <span style=\"text-decoration: underline;\"><a style=\"color: #000000; text-decoration: underline;\" href=\"https:\/\/www.petworks.com\/articles\/dr-marty-goldstein-of-petworks\/\">Marty Goldstein DVM<\/a><\/span> joined the pet care platform Petworks as an advisor in its <span style=\"text-decoration: underline;\"><a style=\"color: #000000; text-decoration: underline;\" href=\"https:\/\/www.petworks.com\/hire\/animal-nutritionist\">Animal Nutrition<\/a><\/span>\u00a0care division. Dr Marty Nature&#8217;s Blend is\u00a0on a mission to help your pets live their healthiest lives possible.\u00a0Dr. Marty\u2019s pet nutrition expertise and guidance has helped Petworks evolve and become the preeminent animal and pet nutrition consultation service for pet\u00a0parents in North America.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-8658\" src=\"https:\/\/www.petworks.com\/articles\/wp-content\/uploads\/2025\/01\/William-Bishop-Jr-Petworks-Pet-Nutrition.png\" alt=\"Bill Bishop Blue Buffalo Pet Nutrition\" width=\"96\" height=\"99\" \/><span style=\"color: #000000;\">In 2022, <span style=\"text-decoration: underline;\"><a style=\"color: #000000; text-decoration: underline;\" href=\"https:\/\/www.petworks.com\/articles\/blue-buffalo-dog-food\/\">Blue Buffalo<\/a><\/span> Founder Bill Bishop Jr. joined Petworks as Senior Advisor in our Animal Nutrition Care Division. Bill brings his extensive expertise in pet food innovation and business leadership. His guidance helps Petworks enhance our pet nutrition service offerings, helping to ensure that pet parents throughout the world receive trusted, science-backed nutritional support for their dogs, cats, and animals.<\/span><\/p>\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p><span style=\"text-decoration: underline; color: #000000;\">About The Author<\/span><\/p>\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p><a href=\"https:\/\/www.petworks.com\/\"><span style=\"text-decoration: underline;\"><em><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-10642\" src=\"https:\/\/www.petworks.com\/articles\/wp-content\/uploads\/2025\/02\/Kevin-Kinyon-2025.jpeg\" alt=\"\" width=\"91\" height=\"108\" \/><\/em><span style=\"color: #000000; text-decoration: underline;\">Petworks<\/span><\/span><\/a><span style=\"color: #000000;\"> Co-Founder <a style=\"color: #000000;\" href=\"https:\/\/www.linkedin.com\/in\/kinyonkevin\/\"><span style=\"text-decoration: underline;\">Kevin Kinyon<\/span><\/a> is a life-long animal lover who works tirelessly to improve the lives of pets and their parents. Human and animal qualities he values most are integrity, humor, and empathy.<\/span><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>As a pet parent, when you book and pay through Petworks, you\u2019re backed by Care Coverage. This is our promise to support both you and your pets every step of the way. Our Concierge Team offers live, human help when you need it. And you&#8217;re 100% refunded if your booking is ever canceled through no &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.petworks.com\/articles\/petworks-care-coverage\/\" class=\"more-link\">Read More<span class=\"screen-reader-text\"> &#8220;Petworks Care Coverage&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":11983,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-11543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-specialized-pet-care-services"],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Petworks Care Coverage - How It Helps &amp; Protects Pet Parents<\/title>\n<meta name=\"description\" content=\"As a pet parent, when you book and pay through Petworks, you\u2019re backed by our Care Coverage. 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